Available for Engagement · Globally

Anum Abdullah
Technical Product Manager & Agile Delivery Lead

AI-Driven Product Manager & Agile Delivery Lead with overall 11 years of experience and 9 years in leading product vision, roadmap, and end-to-end delivery for AI-powered and B2B SaaS, Retail, Salesforce, CRM and ERP platforms across UAE, UK, and US markets. Sustains 80% on-time delivery across projects, leads a 13-person delivery team, and has secured 4 client contract expansions through consistent delivery credibility. Builds PMO governance functions from the ground up, RAID logs, change control, escalation protocols, and blends structured governance with agile ceremonies to unblock cross-functional, cross-timezone delivery. Early adopter of AI-augmented delivery: has governed LLM evaluation criteria from POC to General Availability and shipped 5 AI modules on a live enterprise platform.

11
Years in Delivery
13
Direct Reports
5
Projects & Products
80%
On-Time Delivery
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Anum Abdullah
🏅 PMP Certified
🎓 CSPO & CSM
🎬 Start the Full Walkthrough
See live, interactive dashboard demos for all 5 projects & products — Sunesis, RedRock, StokkedPro, Quantum DCMS, and Beneple.
View Demos
PMO Governance Agile & Scrum Delivery JTBD Discovery PRD Authorship OKR Roadmapping RAID & Risk Governance UAT & Go-Live Ownership GPT-4 / Gemini / Claude Regulated Fintech Delivery Stakeholder Management PMO Governance Agile & Scrum Delivery JTBD Discovery PRD Authorship OKR Roadmapping RAID & Risk Governance UAT & Go-Live Ownership GPT-4 / Gemini / Claude Regulated Fintech Delivery Stakeholder Management
Active Projects & Products

Five Recent Projects & Products

Projects and products under active delivery ownership at Mayfair Technology Partners — spanning AI/SaaS, EdTech, fintech contract management, HR-tech, CRM, ERP, and Salesforce platforms.

ActiveAI / SaaS · UK

Sunesis

5 AI modules shipped to production. Performance generated a board-level client referral.

Product OwnershipCSPO View Working Prototype
ActiveEdTech · UK

RedRock LMS

Commissioned via the board referral generated through the Sunesis relationship.

Delivery Lead View Working Prototype
ActiveSaaS · US

StokkedPro

First-attempt go-live delivered, completed under budget. 95% OCR confidence threshold sustained in production.

OCR / AIProject Management & Analysis View Working Prototype
ActiveContract Mgmt AI

Quantum DCMS

2 contract renewals secured through sustained delivery performance and stakeholder trust.

Product Manager View Working Prototype
ActiveHRMS / HR-Tech · UAE

Beneple

85% HRIS adoption driven through onboarding architecture and rollout design — now expanded into Phase 2.

Adoption StrategyProduct Manager & AnalysisBlue Sky Thinking Group (BSTG) View Working Prototype
DeliveredFintech · CBUAE-Regulated

YAP Digital Banking

Governed YAP's first production go-live in a CBUAE-regulated environment, coordinating a 50–60 person cross-functional team through SIT/UAT and release.

Senior PMRegulated Fintech
DeliveredSaaS / Telecom

Explod & Synectiv

Delivered two telecom projects — a multi-country SIM platform and a telecom API platform — through tested release.

Agile Project Lead
1,000
Customers Onboarded at YAP Go-Live
80%
On-Time Delivery
4
Client Contract Expansions
2
First-Attempt Go-Lives
Case Studies

Depth Across Six Engagements

Product ownership on AI platforms, regulated project delivery, and SaaS integration leadership. View Full Case Studies →

StokkedPro

Mayfair Technology Partners · SaaS / Inventory AI, US · Product Manager

Multi-brand inventory platform with OCR-based invoice automation, taken from POC to a first-attempt, under-budget go-live.

First-attempt go-live, under budget · 95% OCR confidence threshold sustained in production
Full case study →

Beneple

Mayfair Technology Partners · HRMS / HR-Tech, UAE · Product Manager

Re-architected a legacy HRIS onto modern, accessible UI/UX and expanded scope into a full employee-lifecycle platform.

85% HRIS adoption · client expanded engagement into Phase 2
Full case study →

Quantum DCMS

Mayfair Technology Partners · Contract Management AI · Product Manager

Took a sports-data client from manual, paper-based event tracking to an automated DCMS with client-facing dashboards.

2 contract renewals secured through sustained delivery performance
Full case study →

Sunesis

Mayfair Technology Partners · AI/SaaS, UK · Product Owner (CSPO) & Digital Delivery Lead

Owned the full functional and AI roadmap, migrating Sunesis to AWS and shipping 5 production AI modules.

5 AI modules shipped · board-level client referral · GPT-4/Gemini/Claude-accelerated planning
Full case study →

YAP Digital Banking

Digitify Ltd. · Fintech (CBUAE-regulated) · Senior PM & Business Analyst

Governed YAP's first production go-live in a CBUAE-regulated environment. Led requirements workshops and maintained RAID logs and stakeholder reporting across IBAN, payments, onboarding, and compliance workstreams, coordinating a 50–60 person cross-functional team through SIT/UAT and release.

1,000 customers onboarded at launch · supported YAP Pakistan commercial case
Full case study →

Explod & Synectiv

Bits Global Consulting · SaaS/Telecom systems integration · Agile Project Lead & Business Analyst

Managed project schedules, RAID logs, and stakeholder reporting for two projects — Explod, a multi-country SIM platform, and Synectiv, a telecom API platform — delivering complete BA/QA documentation suites through tested release.

7-person & 10-person teams · both delivered through tested release
Cross-Project Ownership

PMO Governance

Organisation-wide scope, applied across every active project simultaneously.

PMO Reporting

Weekly status reports & monthly executive packs — RAG status, risks, milestones, financials.

RAID Log Governance

Maintains RAID logs across all projects; escalates and resolves risks, issues, dependencies.

Steering Committee Reporting

Presents project health to executive steering committees — decision-ready briefings.

Change Request Management

Reviews and approves all change requests — scope, timeline, and cost impact assessed.

Budget & Financial Tracking

Monitors actuals vs. budget across projects; produces variance reports for leadership.

UAT & Go-Live Governance

Holds go/no-go authority on all releases; owns acceptance criteria and sign-off.

Resource & Capacity Management

Owns resource allocation across projects; capacity plan updated each sprint cycle.

Vendor & Contractor Coordination

Manages external vendors — deliverable tracking, dependencies, performance oversight.

Scrum Master & Agile Facilitation

Facilitates sprint ceremonies, removes blockers, and coaches squads on Agile/Scrum practice as a Certified ScrumMaster (CSM).

Read the full story of building this function →

Team Leadership

Building & Retaining Delivery Teams

13
Direct Reports
40+
Wider Team, Informal Governance
10
Retained Over 2 Years
4
Promoted to Senior/Leadership
Career Journey

Experience

A track record of delivering across regulated fintech, telecom integration, and enterprise AI/SaaS projects and products.

Mayfair Technology PartnersTechnical Product Manager / Agile Delivery LeadAI/SaaS · EdTech · Fintech · HR-Tech

Built the PMO governance function from zero, directly managing 13 direct reports with informal oversight of 40+ engineers, QA, data, and delivery specialists across a portfolio of 5 projects and products — Sunesis, RedRock LMS, StokkedPro, Quantum DCMS, and Beneple (Blue Sky Thinking Group).

PMOProduct OwnershipAgileAI Delivery
80% on-time delivery · 4 client contract expansions · 2 first-attempt go-lives
Digitify Ltd. — YAP Digital BankingSenior PM & Business AnalystFintech, CBUAE-Regulated

Governed YAP's first production go-live in a CBUAE-regulated environment. Led requirements workshops and maintained RAID logs and stakeholder reporting across IBAN, payments, onboarding, and compliance workstreams, coordinating a 50–60 person cross-functional team through SIT/UAT and release.

Core BankingRegulatoryPayments
1,000 customers onboarded at launch
Bits Global ConsultingAgile Project Lead & Business AnalystSaaS / Telecom Systems Integration

Managed project schedules, RAID logs, and stakeholder reporting for two projects — Explod, a multi-country SIM platform, and Synectiv, a telecom API platform — delivering complete BA/QA documentation suites through tested release.

TelecomSystems IntegrationAgile
7-person & 10-person teams, both delivered through tested release
Innovedia TechnologiesSQA Engineer & CoordinatorSept 2015 – Aug 2017Lahore, Pakistan

Executed black box, white box, GUI, regression, and API testing (Postman) within Agile SDLC cycles, building the foundational acceptance-criteria validation and product quality practices that underpin her requirements definition work as a PM today.

QAAPI TestingAgile SDLC
Toolkit

Methods & Platforms

JTBD Discovery

Stakeholder-driven requirements

MoSCoW Prioritisation

Structured backlog triage

OKRs

Quarterly roadmap sequencing

PRD Authorship

Acceptance-criteria-first specs

Dual-Track Agile

Discovery + delivery cadence

C-Level Reporting

Strategic alignment & executive briefings

Jira & Azure DevOps

Sprint & backlog tooling

MS PowerPoint

Executive & steering committee decks

GPT-4 / Gemini / Claude

AI-accelerated planning & delivery

Credentials

Certifications

🏅

PMP

Project Management Professional, PMI

🎓

CSPO

Certified Scrum Product Owner, Scrum Alliance

🎓

CSM

Certified ScrumMaster, Scrum Alliance

🤖

Gen AI for PMs

Generative AI Overview, PMI

Education

Academic Background

🎓 BSc (Hons) Computer Science

Superior University, Lahore, Pakistan · Feb 2011 – Aug 2015

Let's Build Something Extraordinary

Looking for a technical product leader who bridges AI innovation with enterprise delivery? Let's connect.

Anum.abdullah.598@gmail.com 🇦🇪 +971 55 147 7646 🇵🇰 +92 302 4144644 LinkedIn