Available for Engagement · Globally

Anum Abdullah
Technical Product Manager & Agile Delivery Lead

AI-Driven Product Manager & Agile Delivery Lead with overall 11 years of experience and 9 years in leading product vision, roadmap, and end-to-end delivery for AI-powered and B2B SaaS, Retail, Salesforce, CRM and ERP platforms across UAE, UK, and US markets. Sustains 80% on-time delivery across projects, leads a 13-person delivery team, and has secured 4 client contract expansions through consistent delivery credibility. Builds PMO governance functions from the ground up, RAID logs, change control, escalation protocols, and blends structured governance with agile ceremonies to unblock cross-functional, cross-timezone delivery. Early adopter of AI-augmented delivery: has governed LLM evaluation criteria from POC to General Availability and shipped 5 AI modules on a live enterprise platform.

11
Years in Delivery
13
Direct Reports
6
Projects & Products
80%
On-Time Delivery
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Anum Abdullah
🏅 PMP Certified
🎓 CSPO & CSM
PMO Governance Agile & Scrum Delivery JTBD Discovery PRD Authorship OKR Roadmapping RAID & Risk Governance UAT & Go-Live Ownership GPT-4 / Gemini / Claude Regulated Fintech Delivery Stakeholder Management PMO Governance Agile & Scrum Delivery JTBD Discovery PRD Authorship OKR Roadmapping RAID & Risk Governance UAT & Go-Live Ownership GPT-4 / Gemini / Claude Regulated Fintech Delivery Stakeholder Management
Active Projects & Products

Six Projects & Products

Projects and products under active delivery ownership at Mayfair Technology Partners — spanning AI/SaaS, EdTech, fintech contract management, HR-tech, CRM, ERP, and Salesforce platforms.

ActiveAI / SaaS · UK

Sunesis

5 AI modules shipped to production. Performance generated a board-level client referral.

Product OwnershipCSPO
ActiveEdTech · UK

RedRock LMS

Commissioned via the board referral generated through the Sunesis relationship.

Delivery Lead
ActiveSaaS · US

StokkedPro

First-attempt go-live delivered, completed under budget. 95% OCR confidence threshold sustained in production.

OCR / AI
ActiveSaaS

BSTG

Sprint governance, design review, and client-facing delivery ownership.

Sprint Governance
ActiveContract Mgmt AI

Quantum DCMS

2 contract renewals secured through sustained delivery performance and stakeholder trust.

Product Manager
ActiveHRMS / HR-Tech · UAE

Beneple

85% HRIS adoption driven through onboarding architecture and rollout design — now expanded into Phase 2.

Adoption Strategy
DeliveredFintech · CBUAE-Regulated

YAP Digital Banking

Governed YAP's first production go-live in a CBUAE-regulated environment, coordinating a 50–60 person cross-functional team through SIT/UAT and release.

Senior PMRegulated Fintech
DeliveredSaaS / Telecom

Explod & Synectiv

Delivered two telecom projects — a multi-country SIM platform and a telecom API platform — through tested release.

Agile Project Lead
1,000
Customers Onboarded at YAP Go-Live
80%
On-Time Delivery
4
Client Contract Expansions
2
First-Attempt Go-Lives
Case Studies

Depth Across Six Engagements

Product ownership on AI platforms, regulated project delivery, and SaaS integration leadership.

StokkedPro

Mayfair Technology Partners · SaaS / Inventory AI, US · Product Manager

Ran JTBD-framed discovery sprints with operations stakeholders before committing engineering capacity, then authored PRDs defining OCR confidence threshold as a hard acceptance criterion. Coordinated UAT with engineering and data science through to a first-attempt go-live.

First-attempt go-live, under budget · 95% OCR confidence threshold sustained in production

Beneple

Mayfair Technology Partners · HRMS / HR-Tech, UAE · Product Manager

Architected onboarding flow, rollout sequencing, and client training plans for an HRMS platform where adoption — not shipping — was the hard part. Used adoption analytics to identify and resolve post-launch friction points, then built the business case for scope expansion.

85% HRIS adoption · client expanded engagement into Phase 2

Quantum DCMS

Mayfair Technology Partners · Contract Management AI · Product Manager

Sequenced roadmap against quarterly OKRs and presented business cases directly to client C-suite and product leadership, managing trade-offs across competing priorities while governing delivery acceptance criteria at each milestone gate.

2 contract renewals secured through sustained delivery performance

Sunesis

Mayfair Technology Partners · AI/SaaS, UK · Product Owner (CSPO) & Digital Delivery Lead

Owned backlog strategy and Definition of Done as a Certified Scrum Product Owner, prioritising 5 AI modules across a structured roadmap. Restructured the sprint backlog into an automated reporting format — sprint metadata, layer classification, story points, and epic groupings — to support velocity and predictability tracking.

5 AI modules shipped · board-level client referral · GPT-4/Gemini/Claude-accelerated planning

YAP Digital Banking

Digitify Ltd. · Fintech (CBUAE-regulated) · Senior PM & Business Analyst

Governed YAP's first production go-live in a CBUAE-regulated environment. Led requirements workshops and maintained RAID logs and stakeholder reporting across IBAN, payments, onboarding, and compliance workstreams, coordinating a 50–60 person cross-functional team through SIT/UAT and release.

1,000 customers onboarded at launch · supported YAP Pakistan commercial case

Explod & Synectiv

Bits Global Consulting · SaaS/Telecom systems integration · Agile Project Lead & Business Analyst

Managed project schedules, RAID logs, and stakeholder reporting for two projects — Explod, a multi-country SIM platform, and Synectiv, a telecom API platform — delivering complete BA/QA documentation suites through tested release.

7-person & 10-person teams · both delivered through tested release
Cross-Project Ownership

PMO Governance

Organisation-wide scope, applied across every active project simultaneously.

PMO Reporting

Weekly status reports & monthly executive packs — RAG status, risks, milestones, financials.

RAID Log Governance

Maintains RAID logs across all projects; escalates and resolves risks, issues, dependencies.

Steering Committee Reporting

Presents project health to executive steering committees — decision-ready briefings.

Change Request Management

Reviews and approves all change requests — scope, timeline, and cost impact assessed.

Budget & Financial Tracking

Monitors actuals vs. budget across projects; produces variance reports for leadership.

UAT & Go-Live Governance

Holds go/no-go authority on all releases; owns acceptance criteria and sign-off.

Resource & Capacity Management

Owns resource allocation across projects; capacity plan updated each sprint cycle.

Vendor & Contractor Coordination

Manages external vendors — deliverable tracking, dependencies, performance oversight.

Scrum Master & Agile Facilitation

Facilitates sprint ceremonies, removes blockers, and coaches squads on Agile/Scrum practice as a Certified ScrumMaster (CSM).

Team Leadership

Building & Retaining Delivery Teams

13
Direct Reports
40+
Wider Team, Informal Governance
10
Retained Over 2 Years
4
Promoted to Senior/Leadership
Career Journey

Experience

A track record of delivering across regulated fintech, telecom integration, and enterprise AI/SaaS projects and products.

Mayfair Technology PartnersTechnical Product Manager / Agile Delivery LeadAug 2022 – Jun 2026AI/SaaS · EdTech · Fintech · HR-Tech

Built the PMO governance function from zero, directly managing 13 direct reports with informal oversight of 40+ engineers, QA, data, and delivery specialists across a portfolio of 6 projects and products — Sunesis, RedRock LMS, StokkedPro, BSTG, Quantum DCMS, and Beneple.

PMOProduct OwnershipAgileAI Delivery
80% on-time delivery · 4 client contract expansions · 2 first-attempt go-lives
Digitify Ltd. — YAP Digital BankingSenior PM & Business AnalystDec 2019 – Jul 2022Fintech, CBUAE-Regulated

Governed YAP's first production go-live in a CBUAE-regulated environment. Led requirements workshops and maintained RAID logs and stakeholder reporting across IBAN, payments, onboarding, and compliance workstreams, coordinating a 50–60 person cross-functional team through SIT/UAT and release.

Core BankingRegulatoryPayments
1,000 customers onboarded at launch
Bits Global ConsultingAgile Project Lead & Business AnalystSept 2017 – Sept 2019SaaS / Telecom Systems Integration

Managed project schedules, RAID logs, and stakeholder reporting for two projects — Explod, a multi-country SIM platform, and Synectiv, a telecom API platform — delivering complete BA/QA documentation suites through tested release.

TelecomSystems IntegrationAgile
7-person & 10-person teams, both delivered through tested release
Innovedia TechnologiesSQA Engineer & CoordinatorSept 2015 – Aug 2017Lahore, Pakistan

Executed black box, white box, GUI, regression, and API testing (Postman) within Agile SDLC cycles, building the foundational acceptance-criteria validation and product quality practices that underpin her requirements definition work as a PM today.

QAAPI TestingAgile SDLC
Toolkit

Methods & Platforms

JTBD Discovery

Stakeholder-driven requirements

MoSCoW Prioritisation

Structured backlog triage

OKRs

Quarterly roadmap sequencing

PRD Authorship

Acceptance-criteria-first specs

Dual-Track Agile

Discovery + delivery cadence

C-Level Reporting

Strategic alignment & executive briefings

Jira & Azure DevOps

Sprint & backlog tooling

MS PowerPoint

Executive & steering committee decks

GPT-4 / Gemini / Claude

AI-accelerated planning & delivery

Credentials

Certifications

🏅

PMP

Project Management Professional, PMI

🎓

CSPO

Certified Scrum Product Owner, Scrum Alliance

🎓

CSM

Certified ScrumMaster, Scrum Alliance

🤖

Gen AI for PMs

Generative AI Overview, PMI

Education

Academic Background

🎓 BSc (Hons) Computer Science

Superior University, Lahore, Pakistan · Feb 2011 – Aug 2015

Let's Build Something Extraordinary

Looking for a technical product leader who bridges AI innovation with enterprise delivery? Let's connect.

Anum.abdullah.598@gmail.com 🇦🇪 +971 55 147 7646 🇵🇰 +92 302 4144644 LinkedIn